Instead of focusing on the threats of artificial intelligence (AI), Sen. Bam Aquino said the business community can harness AI to create more jobs, increase competitiveness, and improve products and services.

“While AI may very well be our competition in the marketplace of jobs, they might also be unintended rivals that push us to evolve, become more efficient, to learn and to relearn,” Sen. Bam stressed in his speech during the International Quality Conference, which was held at Okada Manila in Paranaque.

 ”And I hope this pushes us, not to shut our doors, but rather to kickstart our competitive spirit and develop our workforce for the future,” added Sen. Bam.

Sen. Bam also commended the Asia Pacific Quality Organization, the Global Benchmarking Network (GBN) and other participants of the event for tackling how to harness the latest technology for the development of various industries.

As chairman of the Committee on Science and Technology, Sen. Bam spearheaded an inquiry on the effects of AI in the country’s present workforce, especially in the business process outsourcing (BPO) industry.

During the hearing, it was discovered that AI will affect around 40,000 jobs in the contact center industry next year. However, it was projected that around 250,000 to 300,000 fresh employment opportunities will be created for those with data analysts and data programming skills. Sen. Bam these jobs can be opened up to Filipinos who are willing to learn and relearn.

 “The key is to be prepared. We must prepare our workforce through adequate, accessible, affordable training, re-training and education,” said Sen. Bam, adding that the cooperation of between the private sector, academe and government agencies is critical to the evolution and development of the Filipino workforce.